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Buy Direct from Tony Nijhuis Designs Plans, CNC Packs, Wood Packs
& Vac Mouldings

 
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Terms and Conditions of Sale


Prices

All prices are in UK Pounds Sterling and excludes postage and packaging and are correct at time of viewing E&OE.

Ownership

All products remain the property of Tony Nijhuis Designs Ltd until paid for in full.

Delivery

Plans and other items, excluding CNC packs and wood packs, will be dispatched via Royal Mail 1st Class post or Royal Mail registered post (depending on value) and will require a signature.
CNC pack and wood packs will be dispatched via Parcel Force and will require a signature.
Shipping costs are excluded on all purchases shipped within the UK main land. For overseas shipping rates, customers should email us before ordering.
We aim to carry most items in stock and will aim to dispatch orders within 1-3 working days. As we manufacture most of our products, out of stock items will generally be available within 28 days.

Expected delivery times;
UK deliveries- 7-10 days
Europe deliveries- 10-14 days
Worldwide Deliveries- 14-21 days

New Postage Service for Deliveries to New Zealand

We are aware of the very high postal prices of shipping our products overseas, in particular to New Zealand. A recent customer in New Zealand has used a new service offer by New Zealand Post to courier our products from a UK collection point, and deliver these direct to the customer at a fraction of the cost that we can offer.  Apparently the process is very simple.
You simply buy the postage from ‘New Zealand Post’ based on the size and weight of the package (that we can advise). You are issued with a UK delivery address and code reference. When you order your products from us, you simply give us the UK delivery address and code reference you were given and we will do the rest.

For details please go to http://www.nzpost.co.nz/tools/youshop.

Delivery appears to be very quick (10-14 days). Please note that TND Ltd are only responsible for delivery Losses & Damages within the UK.

Payment Options

Credit Cards
Our online credit card system uses the latest 128 bit encryption which offers you the best possible protection against credit card fraud.
You can rest assured your credit card and personal details will be safe with us.

If you prefer not use our online service, you can order over the phone using your Credit or Debit card. We do not store credit/debit card details nor do we share customer details with any 3rd parties. We also take personal cheque's (made payable to Tony Nijhuis Designs Ltd) or Pay Pal.

 

Product Quality / Returns / Refund Policy / Order Cancellation

In the unlikely event of your products arriving in anything less than perfect condition please email us with the reasons why you wish to return the goods or the nature of the damage and we will send you instructions regarding the return for a free replacement or a refund.
All items leave us in perfect condition, so please do not accept delivery of an item which has obviously been damaged in transit.

You have a 30 day no quibble refund period where you can return the products (with all parts and in the existing packaging) directly to us at our contact address.
Within this period please check the contents. In the unlikely event part are missing, please contact us and we shall replace the missing parts. Replacement of missing parts reported after 30 days will not be sanctioned.
All refunds will be made within 30 days from receipt of customer notice.

 

Complaints

Our aim is to please, give satisfaction and offer value for money.
Should you have to contact us for any reason other than that of obtaining information about our products or placing an order, your communication will be dealt with as speedily and efficiently as possible. Please email us first.


© Copyrights

All copyrights relating to all information and images on this website are the property of www.Tony Nijhuis Designs.co.uk and Tony Nijhuis Designs Ltd.
Any use of the images, including the reproduction, modification, distribution or replication of the images, without the written permission of Tony Nijhuis Designs Ltd. is strictly prohibited.

Privacy Policy

When you place an order with us or make an online inquiry, we gather certain information which you submit. This includes an address and contact details that we require to action your request. We will not sell, rent, lend or disclose your information in any form whatsoever to any third party other than for the dispatch of your order.

Your credit/debit card details are collected on a secure server using the latest 128 bit encryption (same as the military) to ensure your information is as safe and secure as possible. We do not store credit/debit card details nor do we share customer details with any 3rd party.

If you have any questions please feel free to email us.

Law

Model flying is a sport that carries an inherent risk. Accordingly Tony Nijhuis Designs Ltd. accept no liability for loss or damage (including death and/or injury) how so ever caused.

English law shall apply. E&OE

 

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